Name
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First Name
Last Name
Email Address
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Phone
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1. A good way to show someone that you are listening to them is to:
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a. Yawn and shake your head
b. Walk away while they are talking to you
c. Change the subject while they are talking
d. Look at them while they are talking and offer feedback
2. When should you wash your hands?
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a. Before you cook a meal
b. Before you eat
c. After using the restroom
d. All of the above
3. Long-term care facilities provide health care for:
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a. Patients who cannot afford to go to the hospital
b. Veterans and government workers
c. People who are unable to care for themselves
d. Infants and children
4. The majority of residents in nursing homes are:
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a. Elderly
b. Disabled
c. Men
d. Infants
5. Which of the following is not a common purpose of health care facilities?
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a. To provide treatment for diseases
b. To improve health insurance
c. To rehabilitate persons who have injuries
d. To promote medical research
6. If a can of tuna costs $1.25 per can and your client needs three cans, how much would three cans of tuna cost?
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a. $2.75
b. $3.75
c. $4.25
d. $3.25
7. Marissa feels that one of her patients is strongly prejudice against her. She should:
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a. Avoid caring for that patient
b. Confront the patient and argue her rights
c. Give the patient the same care she gives any other patient
d. Refuse to care for the patient unless his attitude changes
8. When communicating over the telephone, you should:
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a. Not take a message unless it is urgent
b. Speak as quickly as possible to be efficient
c. Identify yourself when you answer and speak clearly
d. Use nonverbal communication to help make your message clear
9. Mr. Valdez is recovering from surgery. After a 2-week hospital stay, he returns to his home. Care is provided by a business that sends care takers to his home. This type of business is an example of:
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a. A home health agency
b. A nursing home
c. A rehabilitation center
d. A psychiatric hospital
10. If a person is hard of hearing, they may need to use:
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a. A hearing aid
b. A leg brace
c. Eye glasses
d. Crutches
11. You should always avoid:
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a. Shouting at patients
b. Direct eye contact with patients
c. Soothing patients
d. The people who come to visit the patient
12. If you are helping a patient that is hard of hearing, you should:
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a. Shout at the patient so they can hear you
b. Repeat everything you say ten times in a loud voice
c. Face the patient when you are speaking to them
d. None of the above
13. If a patient is unconscious, this means:
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a. They are not awake
b. They are able to talk to you
c. They are unable to control their bowel and bladder
d. They are choking
14. To be a good listener, you should avoid:
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a. Showing interest and concern
b. Direct eye contact
c. Interrupting the speaker
d. Nonverbal communication
15. Some duties that are required of a Nursing Assistant include:
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a. Changing a patient's bed
b. Helping a patient use the restroom
c. Bathing a patient
d. All of the above
16. A barrier to good communication can be:
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a. Language
b. Cultural differences
c. Age differences
d. All of the above
17. Sara just finished her work week; she worked 6-eight hour shifts. How many hours did Sara work this week?
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a. 40
b. 45
c. 48
d. 52
18. If a person is extremely active during one day, the amount of sleep he needs that night usually:
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a. Decreases
b. Increases
c. Remains the same
d. Is eleminated
19. You are visiting your brother in the hospital and you see someone hit a patient. You should:
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a. Yell at the nurse
b. Ignore it
c. Report it immediately
d. Hit the nurse
20. All CNA students must score 79% or better on his or her test to stay in class. This means:
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a. If a student gets 62% they will not be able to stay in class
b. If a student gets 85% they will not be able to stay in class
c. If a student gets 58% they will be able to stay in class
d. None of the above
21. You are trying to get on the city bus and there is person with crutches having difficulty boarding ok in front of you; you should:
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a. Take a different bus
b. Ask them if they need help
c. Tell them to move out of the way
d. Complain about the person
22. If a patient has a sight impairment, it is always a good idea to:
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a. Speak very slowly
b. Stand at least 3 feet away from the patient
c. Identify yourself when you enter the patient’s room
d. Begin procedures without explaining what you are doing
23. If there is a fire in your home, you should:
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a. Leave the house and call the fire department from outside the home
b. Call your neighbor and tell them there is a fire in your home
c. Hide in a closet and wait for the fire department to come
d. Look up the fire department’s phone number and call them from inside the home
24. Attendance of the Nursing Assistant training is mandatory. This means:
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a. You can come to training when you feel like it
b. Attendance to class is optional
c. You must attend the training everyday
d. All of the above
25. When working on a team, it is important to understand your own ____________ as well as that of other team members.
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a. Fate
b. Well-being
c. Role
d. Salary